Unlocking deeper insights: A next-generation user experience for the WHO's health expenditure data.
Timeline: 8 Weeks | Team Size: 5 | Wongdoody Design Hackathon 2024
Revamp WHO's health expenditure webpage into a user-friendly data hub, empowering individuals to analyze health spending data and make informed decisions, ultimately optimizing resource allocation.
One significant challenge was understanding and representing the complexity of health expenditure data, which demanded deep domain knowledge and user empathy to ensure accuracy and easy-to-digest visualizations.
The outcome resulted in a platform delivering A.I powered deep dives into healthcare spending, covering policy effects, detailed breakdowns, and historical trends coupled with advanced data visualization and collaboration features. Our solution led us to the finals of a company wide design hackathon
We used the double diamond design thinking model for the project plan. Of course, it wasn't a linear process as represented. We went back and forth, diverging and converging several times but having a general plan mapped out helped us stay on track and not get derailed or stuck in any one phase of the design process.
To gain a deep understanding of the information architecture and user needs, we dove into desk research, analyzing the WHO's Global Health Expenditure Database and conducting a comprehensive UX audit of the existing webpage.
The discovery was conducted on 3 verticals
Using established UX audit methodologies, we analyzed the design's information architecture, interaction patterns, visual hierarchy, and accessibility compliance to uncover usability roadblocks, cognitive overload triggers, and areas where the design deviated from user expectations.
This allowed us to prioritize improvements and create a more user-centered design.
Link to WHO’s health database: https://apps.who.int/nha/database/DocumentationCentre/Index/en